Virtual Assistant in brief

Objective:

Virtual Assistant is a part of artificial intelligence. It is a software agent that can perform tasks for an individual with less human interaction. 
Examples: Siri [i-phone], Google Assistant [Android], Cortana [MIcrosoft], Alexa [Amazon] etc.,

Virtual assistants use natural language processing (NLP) to match user text or voice input to executable commands.
 Virtual assistants work via:
  • Text  
    • Ex:  Google Assistant on the Google Allo
  • Voice 
    • Ex: Amazon Alexa on the Amazon Echo device, or Siri on an iPhone, Google Assistant on Google Home
  • By taking and/or uploading images
    •  Ex: Samsung Bixby on the Samsung Galaxy S8


Services:

Virtual assistants can provide a wide variety of services.
These include:
  • Provide information such as weather, facts from e.g. Wikipedia or IMDB, set an alarm, make to-do lists and shopping lists
  • Play music from streaming services such as Spotify and Pandora; play radio stations; read audiobooks
  • Play videos, TV shows or movies on televisions, streaming from e.g. Netflix
  • Buy items from e.g. Amazon
 


History:

The first tool enabled to perform digital speech recognition was the IBM Shoebox, presented to the general public during the 1962 Seattle World's Fair after its initial market launch in 1961. The first modern digital virtual assistant installed on a smartphone was Siri, which was introduced as a feature of the iPhone 4S on October 4, 2011. 


Growth Highlights:

As of 2017, the usage of virtual assistants is expanding rapidly. Worldwide 34% people using Siri, 19% of people using Google Assistant, 6% people using Alexa and 4% people using Cortana. Apple and Google have large installed bases of users on smartphones and Microsoft have a large installed base of Windows-based PCs. Alexa was the first to get the ability to place online e-commerce orders, from Amazon. Gartner [company] Says by 2019, 20 Percent of User Interactions With Smartphones Will Take Place via virtual assistants. According to this chart from Statista, they aren’t about to slow down. Citing recent data from market intelligence firm Tractica, it notes that the number of consumers using virtual digital assistants is expected to rise from 504 million this year to more than 1.8 billion by 2021.



Various Virtual Assistants In Market:



Developing Personalized Experience in Virtual Assistants [Ex: Amazon Alexa]

Adding personalized experience[Alexa Skill] to Alexa is easy and straightforward. With the Alexa Skills Kit (ASK), designers, developers, and brands can build engaging skills and reach millions of customers.

Resources:



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